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Jessica Osborn, Marketing and Business Coach
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Why Most Customer Avatars Are Useless (and what you really need to know)

Why Most Customer Avatars Are Useless (and what you really need to know)

by JessicaO | 28 Mar, 2019 | Ideal Customer, Marketing

If you’ve done any reading about marketing, you’ve probably come across someone who says you need a customer avatar to achieve good results with your marketing. Well, guess what? I’m one of those people! I talk about customer avatars a LOT, because after working...
How To Turn Your Target Market Into An ‘Ideal Customer’ Avatar

How To Turn Your Target Market Into An ‘Ideal Customer’ Avatar

by JessicaO | 20 Aug, 2018 | Ideal Customer, Marketing

Creating a customer avatar can be a total game changer for your marketing and sales. No doubt about that, I’ve seen amazing improvements time and time again after going through the process to target an ‘ideal customer’. This is especially important...
3 Common Reasons Why Your Marketing Isn’t Working

3 Common Reasons Why Your Marketing Isn’t Working

by JessicaO | 13 Jan, 2018 | Business Strategy, Ideal Customer, Marketing

It’s hard to market a business. I know this only too well, I’ve made a career of doing marketing and I’m still learning how to improve every day! My clients commonly come to me when they’re stuck with their marketing. Even though they have a...
Why defining your ideal customer is essential for a killer marketing strategy

Why defining your ideal customer is essential for a killer marketing strategy

by JessicaO | 6 Jul, 2017 | Business Strategy, Customer Experience, Ideal Customer, Marketing

You’ve probably heard people talking about having an ideal customer, or creating a customer avatar. You might even be wondering why you really need to have an ‘ideal’ customer since you’d be more than happy to sell to any living, breathing, two-legged mammal that...
4 simple steps to become a customer-focussed business

4 simple steps to become a customer-focussed business

by JessicaO | 1 May, 2017 | Business Strategy, Customer Experience, Ideal Customer, Marketing

Have you noticed that the competitive landscape has changed? More than selling a product or service that solves a problem, the new way to compete is by delivering a brand experience that creates loyal advocates in your customers. Word-of-mouth recommendations are king...
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