Terms and conditions – coaching

This Jessica Osborn Coaching (“Service”) Client Agreement (“Agreement”) is made between (“you” or “your” or “client”) and Ziva Trust trading as Jessica Osborn (“Company”, “I” or “we”).

Unless otherwise agreed by the Parties, a Party must not disclose the terms of this contract or anything related or connected to this contract to a third party unless the other party has agreed via written consent.

This agreement is not intended to create a partnership, joint venture or agency relationship between the Parties.

You have relied entirely upon your own enquiries and inspections of engaging with Jessica Osborn.

Neither party shall be liable to the other for any loss of income or contracts, loss of profit (direct or indirect) or for any incidental, indirect, special or consequential loss or damage arising out of or in connection with the agreement.

Communication timeframes:

Jessica Osborn will endeavour to reply to all emails within 48 hours with the exception of weekends in which I reserve the right to wait until Monday to reply. Should your email be received after 3pm (Australian Eastern Standard Time) it may be the next day before I reply.

In the Facebook group we will attend to any questions within standard office hours at our earliest convenience.

Conflict resolutions:

Should you find yourself dissatisfied with any part of the Service, you agree to raise it with Jessica immediately so the issue can be addressed. Providing a service that you are happy with is extremely important to me and I welcome any honest feedback and/or concerns.

Service:

I am committed to providing you and all clients with a positive experience. Once you have made the commitment to engaging in our services and the Company has approved your participation, you agree to abide by all Service Guidelines as set forth by Company.

Privacy:

Whilst working with me, I respect your privacy and insist that you respect the privacy of fellow clients whom you may liaise with in my client exclusive Facebook group. I shall not, either directly or indirectly, communicate or disclose, make available to, or use for my own benefit or for the benefit of any other person or entity your ideas, know-how, business practices, concepts and techniques, plans, trade secrets, and other confidential and proprietary information (collectively, “Confidential Information”) and you shall respect and keep confidential the Confidential Information of fellow clients and of Company.

Payments:

Payments are made in advance, for the agreed recurring period. You may end your service at any time with 1 week advance notice before the next payment is due. Payments are non-refundable during the current active period.

Payments are made using PayPal where you can select the payment method of your choice.

Opinions:

The techniques and advice given either verbally, written or described in accompanying material represent the opinions of the author, based on her experience as a marketing professional, consultant, and entrepreneur.

The author expressly disclaims any responsibility for any liability, loss or risk, personal or otherwise, which is incurred as a result of using any of the techniques, strategies or recommendations suggested herein.

Mastermind Group 

If you choose to terminate your membership before you have received your bonuses from joining, you forfeit the bonuses.

Website reviews are done once per week in the members-only Facebook Group.

Training sessions and weekly calls are delivered live via Zoom. Times and dates are selected to suit the majority of members and are regularly reviewed. You acknowledge that these dates may not always suit you and that the training recordings are available for all members afterwards.

The Mastermind Facebook Group is provided for support of all members. Should you act in a way that is discriminatory, hateful, inappropriate or offensive, I reserve the right to terminate your membership immediately. Your access to the portal will be removed and payments will be cancelled, however there will be no refund for the current month.

 

Both the Client and Company have reached an accord in all the terms of this Agreement. The parties acknowledge that this Agreement expresses their entire understanding and agreement, and supersedes all proposals, oral or written, and all communications between the parties relating to the subject matter of this Agreement and that there have been no warranties, representations, understandings made by either party to the other except which are expressly set out in this Agreement.

Jessica Osborn has made every effort to accurately represent the Services and its potential. The testimonials and examples used are not intended to represent or guarantee that anyone will achieve the same or similar results. Each individual’s success depends on many factors, including his or her background, dedication, desire, and motivation. You acknowledge that as with any business endeavour, there is an inherent risk of loss of capital and Company makes no guarantee that you will earn any money as a result of your Participation in our Services.

During the Term of Agreement and thereafter, you agree to take no action which is intended, or would reasonably be expected, to harm the Company, its shareholders, officers, directors, agents, employees, contractors, or clients, including other clients, or its or their reputation or which would reasonably be expected to lead to unwanted or unfavorable publicity to the Company, its shareholders, officers, directors, agents, employees, contractors.

You agree that Company’s liability under this agreement is limited to the amount you have paid to Company.

This Agreement is formed in Australia, the principal place of business for Company and this Agreement and the rights of the Parties to this Agreement shall be governed by the laws of Queensland. The parties to this agreement submit to the jurisdiction of the Courts of Queensland and the laws from time to time in force in that state.

In the event of a dispute filed in court, the prevailing party shall be entitled to recover from the non-prevailing party all of the attorney’s fees and costs incurred during the litigation.

This is the entire agreement between you and Company; it supersedes all other negotiations and discussions prior to the execution of this agreement. You agree that no other representations have been made by Company to induce you into entering into this agreement and no modification to the terms of this agreement shall be effective unless in writing signed by both parties.