Want to attract and retain the right customers to consistently grow your business?


Marketing Coach for small businesses with BIG goals!

Want to attract the right customers to consistently grow your business?

Marketing coach for small businesses with BIG goals. WORK WITH ME

Marketing not working?

Your customers are out there,

you’re just not speaking their language.

Connecting with your ideal customer is the key to creating marketing strategies that actually work. If you don’t get this right, you’ll be on struggle street for a long time.

Start right now by getting into your ideal customer’s head with my customer avatar worksheet. 

FREE Download:

The ONLY Customer Avatar worksheet (with re-usable template) you’ll ever need.

The only one that goes deep enough into their head so you’ll know how to talk to them in a way that grabs their attention.

Hey there, super-multitasking businesswoman…. 
(yes, that’s you!)

Are you:

Constantly stressed about finding new clients?

Income not consistent enough?

Perhaps you’re feeling like a total business failure?


… believe it or not, you’re not the only one struggling.

Running a business and achieving that elusive level of success we hear about from ‘Living-the-dream-Michelle’ on Instagram, can be far trickier than we realise, particularly when we first make the break from the 9-5 regime to be our own boss.

It’s often once we’re a year or two in, that we discover how complicated marketing our business and attracting the right sort of customer can be.

Yet quite often as a ‘solopreneur’, our entire livelihood, family income and lifestyle are on the line.

Scary responsibility, right?

HOWEVER, I want YOU to succeed! 

You didn’t leave that comfortable corporate salary and benefits to become a low-income earner.

We both know you’re worth much more than that!

I want you to have everything you’ve ever dreamt of, with the flexible business and family life you have on your vision board.

And I can help get you there.

Be the brand people love to recommend!


With my help, you can build a memorable brand with a solid reputation, that past clients and existing customers just love to recommend.

Jessica Osborn - Brand Experience Coach

Hello! I’m Jessica

If you’re struggling with a clear direction for your marketing activities, you’ve come to the right place!

As a marketing coach for service-based small businesses, we can work together to structure and implement smart marketing strategies which will attract and retain the right customers for profit growth.

From my 20+ years running marketing teams in the corporate world, I know all about making an impact and achieving real results from your precious budget.

And I’ve got all the insider knowledge from being in big business, which will totally help your small business succeed.

I offer a range of different options to give you the insight and support that you need regardless of your budget, including DIY online courses, intimate coaching groups or 1:1 business coaching.

So, if marketing strategy is driving you batty, let’s get on top of things, together!

Find out more about how we can work together below. 

Jessica xx

Ways to work with me

Online Mastermind Group

Get the benefits of my coaching advice in an affordable group setting. Work at your own pace, get new ideas, access all my tools and content AND get my personal support and advice when you need it.

1:1 Business Coaching

Work with me 1:1 on your business strategy, marketing plans and the nitty gritty of online systems. We’ll create a pathway to reach your goals. It’s intense, but you’ll get results faster with me guiding you at each step.

Online Courses & Masterclass

If DIY is more your style, try one of my short online courses or masterclasses. They’re bite-sized training to get you to the next step, and get your business moving again – in the RIGHT direction.

What my gorgeous clients say 

Jessica is amazing! She helped me clarify my ‘brand’ and provided direction and know-how around building my business online. She is down-to-earth, approachable and an absolute wealth of knowledge. We achieved more in our first coaching session than I had managed to do in months on my own. I cannot recommend her highly enough.

Tracey Mottershead

Founder, MMO HR Solutions

I was totally clueless when it came to marketing and business. After our first coaching session, Jess had cleared my mind, given me a clear vision and made me excited about marketing. She helped me with our branding, advertising, website, online presence, generating reviews, customer satisfaction surveys and so, so much more!

The evidence is in the business’s success so far this year! The knowledge and confidence you have given me is invaluable! Thank you Jess!

Phoebe Sampson

Manager, Tooth Dental

I found Jessica after realising I had vastly underestimated the importance of digital marketing for my fledgling e-commerce business. I was starting to learn about content marketing, Facebook, Instagram, Pinterest, e-mail marketing… and feeling totally lost and overwhelmed. Jess breaks everything down into manageable chunks, and distills the technical jargon that I was trying to understand. I would highly recommend her.

Alexandra Nicoletti

Founder, Lil'ollo

I was experiencing major overwhelm in my business and was getting nowhere so I decided to make the investment to turn things around. Jessica immediately put my mind at ease and helped me focus on the things that were important, breaking everything down into bite size pieces to tackle strategically. Jessica gave me great feedback and valuable advice on all of my projects including advertising, competitions, my website, apps, email funnels, tone and feel for copy and so much more!

Jessica is across ALL things business and marketing! Out of everything I learnt from Jessica, the most important thing I took away was the confidence she instilled in me that I can make my business a success. Thanks for everything Jess!

Meagan Rayment

Founder, The Gut Healing Community

Before I started coaching with Jess, I was completely lost with my start up. I knew what I wanted to achieve but I didn’t have a clue on how I was going to get there. I didn’t have a clear strategy. Jess has helped me develop my idea and provided an amazing amount of knowledge, support, hand holding and honest feedback; as well as contributing further ideas.

I feel a lot more confident, knowing I’ve got Jess on my side, helping me to be successful in achieving my goals and to do list! This is not like any other coaching I’ve done previously, certainly a cut above the rest, in my opinion.

Emma Barrington

Founder, Friendship Finder

After feeling stuck in my online business I decided it was time I reached out for a business coach. I have now had only 2 sessions with Jessica and have achieved so much more than what I could have on my own. My head is a lot clearer and I have goals and a strategy in place.

My confidence has shifted and it is great just to discuss ideas and plans for my business moving forward. I would recommend Jessica to anyone that is looking for a Marketing and Business coach.

Jacqui Dawson

Founder, Property Unravelled

After creating my business earlier this year, I struggled with marketing direction and was overwhelmed with the thought of how I was going to launch my business and put the finishing touches on my website. Jessica helped me create an amazing launch campaign, and provided so many tips and advice. I could not have gotten through these early stages without her.

I 100% recommend Jessica as an exceptional business coach to assist with business startups. Thank you so much Jess x

Nicole Smith

Founder, Creative Mum Life

Happy customers are your BEST sales tool

How can you make their experience so amazing they can’t help talking about it?

Existing clients will sell what you do far more easily than you can yourself!

Why engage a business coach?

You’ve got big dreams and massive business goals. But something just isn’t working.

I’m sure you know all about what you do, what you want to stand for and how you want your business to run…

And possibly, you’ve discovered just how many ways there are of marketing yourself and getting your name out there. The world’s your oyster, right?

Well, maybe not, because you’re stuck! Stuck in the overwhelm of having so much to do, too many choices, such limited time, and not knowing exactly how to get to where you want to be.

That’s where I come in!

I’m a business coach, specialising in marketing.

I draw on my extensive marketing knowledge and experience, and together we figure out the RIGHT strategies for YOU.

When you work with me, you’ll finally be able to create the simple, step-by-step plan you’ve been wishing for. So, you can get all your ducks in a row, so your business can grow.

If you’re ready to get serious about creating the business and life of your dreams (with a steady stream of clients and that elusive consistent income), it all starts now.

With a totally free 15-minute consult with me.

Imagine being part of a small group of motivated business women….

…and getting my help when you need it, plus all my best templates, advice and expert training?

If you’ve never had a business coach before, private coaching can seem like a big committment.

Which is why I’ve created an online group coaching program – where you can get access to me for advice when you need it, along with the collective support of other like-minded entrepreneurial women.

No matter where you’re starting from or how much time you have, this coaching group is designed to get you moving in the right direction, quickly and easily.

Need a new idea? A fresh perspective on your marketing?

Join us and we’ll be at the ready to give you the helping hand you need.

You’ll be able to skip the trial and error – and immediately start to implement cutting-edge strategies that really work.

Let’s get your strategy sorted (and the money flowing!) – just hit the button below for more details!

Need more client love (and income)?

If you’re not feeling the customer love in your business, and it’s getting kinda lonely – you need my customer avatar worksheet.

Connecting with your ideal customer is the key to creating marketing strategies that actually work.

If you don’t get this right, you’ll be on struggle street for a very long time.

Start right now and get inside your ideal customer’s head with this free (and awesome!) worksheet.


The ONLY Customer Avatar worksheet (with re-usable template) you’ll ever need!

Get inside their heads – pick their brains – so you can speak to them in the right way to GET and KEEP their attention.

(‘Cause once you have their attention it becomes far easier to score the sale!)

Ladies – are you on Facebook?


Come join my tribe of motivated women biz owners in my free Facebook group. Click here to join: 

Join my Facebook Group

Read my articles for loads of tips and handy advice

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