Attract and retain the right customers to really ‘grow’ your business

Marketing coaching for small businesses with BIG goals.  

Attract and retain the right customers to really 'grow' your business

Marketing coaching for small businesses with BIG goals.

Marketing not working?

Your customers are out there,

you’re just not speaking their language.

Connecting with your ideal customer is the key to creating marketing strategies that actually work. If you don’t get this right, you’ll be on struggle street for a long time.

Start right now by getting into your ideal customer’s head with my customer avatar worksheet. 

FREE Download:

The ONLY Customer Avatar worksheet (with re-usable template) you’ll ever need.

The only one that goes deep enough into their head so you’ll know how to talk to them in a way that grabs their attention.

Jessica Osborn - Brand Experience Coach

Hello! I’m Jessica

If you’re struggling with a clear direction for your marketing activities, you’ve come to the right place!

As a marketing coach for service-based small businesses, we can work together to structure and implement smart marketing strategies which will attract and retain the right customers for profit growth.

From my 20 years running marketing teams in the corporate world I know all about making impact and achieving actual results from your precious budget.

So….. whether your preference is for DIY, online courses, intimate groups or one on one consultations, I have the experience to help you solve your marketing woes.

Let’s do this! 

Find out more about how we can work together. 

Happy customers are your BEST sales tool

How can you make their experience so amazing they can’t help talking about it?

Why engage a marketing coach?

You’re a smart woman and you know all about your industry and business.

You’ve learnt so much on your journey so far, but how do you bring it all together, so it actually works?

I can help you put the pieces of the marketing puzzle together, so you end up with a cohesive strategy.

By partnering with a marketing coach you are ditching the cookie cutter approach and focusing on what is right for you and your business.

We can work together to reduce your marketing overwhelm, focus on the right activities to create a steady stream of quality leads and grow your business.

The end result? You can spend more time doing what you love instead of constantly looking for your next client.

Let’s get your business moving again – book a 15 minute chat with me right now to learn more about coaching. (If I’m not the right gal for you, I’ll recommend somebody who is!) 

Be prepared to take your business to the next level!

Ways to work with me

Private Coaching

Work with me 1:1 on your business strategy and a plan to reach your goals. It’s intense, but you’ll get results faster with me guiding you at each step.

Online Mastermind Group

Get the benefits of my coaching in a group setting. Work at your own pace, access all my tools and content AND get my personal support and advice when you need it.

Online Courses

If you’re more of a DIY’er, try one of my short courses or online masterclasses here to get your business moving in the right direction.

What can the right marketing strategy do for your business?

Compete on value, not price

Compete on value, not price

Build a strong brand

Build a strong brand that people trust

Create a legion of fans

Create a legion of fans who recommend you

Spend less on marketing

Spend less on marketing while increasing sales

Reach to right customers

Attract your ideal customer

Minimise complaints and refunds

Get repeat business from satisfied customers

Be the brand people love to recommend!

I can help you build a strong referral business with a great reputation

What my clients have to say 

“Jessica is amazing! She helped me clarify my ‘brand’ and provided direction and know-how around building my business online. She is down-to-earth, approachable and an absolute wealth of knowledge. We achieved more in our first coaching session than I had managed to do in months on my own. I cannot recommend her highly enough.”

Tracey Mottershead

Founder, MMO HR Solutions

After creating my business earlier this year, I struggled with marketing direction and was overwhelmed with the thought of how I was going to launch my business and put the finishing touches on my website. Jessica helped me create an amazing launch campaign, and provided so many tips and advice. I could not have gotten through these early stages without her. I 100% recommend Jessica as an exceptional business coach to assist with business startups. Thank you so much Jess x

Nicole Smith

Founder, Creative Mum Life

“I was experiencing major overwhelm in my business and was getting nowhere so I decided to make the investment to turn things around. Jessica immediately put my mind at ease and helped me focus on the things that were important, breaking everything down into bite size pieces to tackle strategically. Jessica gave me great feedback and valuable advice on all of my projects including advertising, competitions, my website, apps, email funnels, tone and feel for copy and so much more! Jessica is across ALL things business and marketing! Out of everything I learnt from Jessica, the most important thing I took away was the confidence she instilled in me that I can make my business a success. Thanks for everything Jess!”

Meagan Rayment

Founder, The Gut Healing Community

“Jess really knows her stuff and she comes from a place of giving maximum value, which is refreshing in an industry dominated by people ready to give just a little but charge a lot!”

Andrea Tegan

Founder, Wholehearted Family Health

“After feeling stuck in my online business I decided it was time I reached out for a business coach. I have now had only 2 sessions with Jessica and have achieved so much more than what I could have on my own. My head is a lot clearer and I have goals and a strategy in place. My confidence has shifted and it is great just to discuss ideas and plans for my business moving forward. I would recommend Jessica to anyone that is looking for a Marketing and Business coach.”

Jacqui Dawson

Founder, Property Unravelled

I found Jessica after realising I had vastly underestimated the importance of digital marketing for my fledgling e-commerce business. I was starting to learn about content marketing, Facebook, Instagram, Pinterest, e-mail marketing… and feeling totally lost and overwhelmed. Jess breaks everything down into manageable chunks, and distills the technical jargon that I was trying to understand. I would highly recommend her.

Alexandra Nicoletti

Founder, Lil'ollo

Not quite ready for 1:1 coaching but still looking to grow your business?

I know that you’re probably super comfortable doing it yourself, but you’d benefit from being able to tap into my knowledge and experience so you can skip all the trial and error and go straight to the better solution, right?


What if I was to tell you that you could chat with me EVERY week and get advice on what you need for YOUR business?

AND attend monthly expert training sessions on different marketing techniques?

PLUS get 24/7 access to a whole online vault of my best content with how-to-videos, tools and templates?

Sound good?

It’s all packaged up into my group coaching program and on a simple monthly membership!

You can join a small group of other women just like you, and get the benefits of my coaching without the 1:1 price tag.


Get your strategy sorted and learn how to grow your business in my group coaching program.


Ladies – are you on Facebook?


Come join my tribe of motivated women biz owners in my free Facebook group. Click here to join: 

Join my Facebook Group

Read my articles for loads of tips and handy advice

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