Affiliate Marketing ā€“ How to Add a New Revenue Stream and Add Value to Your Customers business strategy marketing Oct 30, 2019

I believe affiliate marketing is a great way to add a new revenue stream into your businesses so that your cashflow is balanced by direct and indirect income, recurring and one-off payments. 

I like it because it takes relatively little effort to manage, making it an ideal secondary...

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6 lessons from a year in business as a work-at-home-mum business strategy Jan 23, 2019

Although I became an ‘entrepreneur’ almost 9 years ago when I started an online wedding dress-making service, 2018 was my first year as a full-time entrepreneur, running two businesses and all without the safety blanket of my corporate job to fall back on.

As I reflect on the year...

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When is the right time to start a business? business strategy marketing May 04, 2018

and If not now, then when?

It’s fear that holds us back – what if it doesn’t work? What will my family think? What if…….?

But what if, a year from now, you’re still in the same place you are today? Isn’t that a worse outcome than giving it a go?

...

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Why You Need to STOP Expanding Your Services to Grow Your Business business strategy customer experience marketing Mar 16, 2018

If you’re in a service based business it’s so tempting to promote a broad array of services to try and win more customers and sell more to them.

I understand the logic – more services means broader market scope which means bigger target market and should mean more...

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Brand experience: The success strategy of todayā€™s high growth companies brand strategy business strategy customer experience marketing Feb 25, 2018

You’ve probably heard of customer experience. There is a growing trend among ambitious businesses to make sure their customer experience is first class.

It makes up a HUGE part of your brand experience, but brand experience is a broader whole-of-business strategy that includes other...

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3 Common Reasons Why Your Marketing Isnā€™t Working business strategy ideal customer marketing Jan 13, 2018

It’s hard to market a business. I know this only too well, I’ve made a career of doing marketing and I’m still learning how to improve every day!

My clients commonly come to me when they’re stuck with their marketing. Even though they have a great service/product...

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Why defining your ideal customer is essential for a killer marketing strategy business strategy customer experience ideal customer marketing Jul 06, 2017
You’ve probably heard people talking about having an ideal customer, or creating a customer avatar.

 

You might even be wondering why you really need to have an ‘ideal’ customer since you’d be more than happy to sell to any living, breathing, two-legged mammal...

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How to grow your business without big marketing budgets business strategy customer experience marketing May 20, 2017

As a small business owner you’re probably facing the same dilemma as the rest of us: how to grow the business without a big budget to spend on marketing campaigns.

You’ve got limited budget available. You want to increase your customer base but you also know you should upgrade your...

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4 simple steps to become a customer-focussed business business strategy customer experience ideal customer marketing May 01, 2017

Have you noticed that the competitive landscape has changed? More than selling a product or service that solves a problem, the new way to compete is by delivering a brand experience that creates loyal advocates in your customers.

Word-of-mouth recommendations are king when it comes to getting new...

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How I used customer experience to grow my start-up business business strategy customer experience marketing Apr 30, 2017

I started my first online business back in 2010.

I didn’t have much time or money to invest. I was working full time at my corporate marketing job and about to get married. We were also hunting for a house to buy, so it was definitely not the time for me to suddenly drop my steady job and...

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